Toronto — Tuesday, August 18, 2026

National

World·2h ago

Syncron Wins Bronze Stevie® Award in 2026 International Business Awards®

The winning nomination, “Eliminating Backlog While Delivering Faster, Higher-Quality Support,” highlighted the actions Syncron implemented throughout 2025 to further enhance an already strong customer experience by improving ticket prioritization, strengthening customer communication, and maintaining quality while increasing support speed. The award recognizes Syncron’s 2025 support transformation, which reduced support ticket backlog by 46 percent while improving responsiveness, service quality, and customer satisfaction. One judge pointed to the reduction in backlog, along with a 95.33.

Financial Post

National·2h ago

Thousands remain displaced days after deadly earthquake in Indonesia

Firdia Lisnawati/The Associated Press Thousands of people remained displaced on the Indonesian island of Flores on Tuesday, three days after a powerful earthquake killed at least 68 people, injured more than 200 others and damaged thousands of homes. More than 19,000 people were sheltering in tents, evacuation centres and makeshift camps after the earthquake struck off Flores early Saturday, damaging at least 4,500 homes, according to the National Disaster Management Agency. “For many survivors, especially children, the psychological impact has lingered long after the shaking stopped,” said.

Globe and Mail

World

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World·1h ago

War in Ukraine: several wounded in drone attack on Moscow region

A total of 620 drones targeted the Moscow region overnight, Russian officials said Monday, with several people wounded as buildings were struck. Russian air defences destroyed more than 180 of the drones over the capital region, Moscow Mayor Sergei Sobyanin said on the state-backed MAX platform.

France 24 (World)

Crime·3h ago

Two students killed in Philippine school shooting

Tuesday’s attack follows a shooting at a public high school in June in Tacloban City in which at least three students were killed and about 20 others injured after two of their schoolmates opened fire on campus. | Photo Credit: AP A high school student carrying two firearms shot to death a fellow student before killing himself Tuesday (August 18, 2026) in a high school in a university campus in the southern Philippines , an official and. A gunman has opened fire at a high school in the ⁠southern Philippine city of ⁠Zamboanga, killing a student before turning the weapon on himself, according to local officials.

Al Jazeera · The Hindu International

World·1h ago

China’s Foreign Minister Wang Yi to visit South Korea from August 19-20

Unlock these with Subscription Chinese Foreign Minister Wang ‌Yi will visit South Korea from August 19 to ⁠20, 2026, South Korea’s Foreign Ministry said on Tuesday (August 18, 2026), marking his first official trip ‌to the country in five years. Also read | Chinese Foreign Minister Wang Yi to attend BRICS NSAs meeting in Delhi South Korean ‌President Lee Jae Myung ‌will ⁠receive Mr. Wang will also hold talks and a ‌luncheon with National Security Adviser Wi Sung-lac, where they are expected to exchange views ⁠on South Korea-China relations, developments on the Korean Peninsula and ‌other.

The Hindu International

Sports

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Sports·1h ago

Serena and Venus Williams make doubles return and lose close match at Cincinnati Open

The sisters nearly recovered from a 6-0 deficit in the match tiebreaker before a double-fault by Venus Williams ended the game. Serena and Venus Williams played their first doubles match together since the 2022 US Open and lost a thriller, 2-6, 6-1 (10-8) to Marta Kostyuk and Peyton Stearns on Monday night at the Cincinnati Open.

BBC Sport · ESPN Top Headlines · Globe and Mail · Sportsnet

Sports·3h ago

Jeanie Buss disputes her family's sale of Lakers stake: What to know about notable off-court fight

Jeanie Buss would no longer serve as the Lakers' governor if her family sells its 17.8% ownership stake to Josh Kusher and Bob Iger. Jeanie Buss is contesting a claim from the rest of the Buss family that they are selling the family's remaining stake in the Lakers to new owners Josh Kushner and Bob Iger.

CBS Sports Headlines · ESPN Top Headlines

Sports·4h ago

How sustainable is Blue Jays’ recent hot streak?

Arden Zwelling joins Evanka Osmak on Sportsnet Central to discuss the Toronto Blue Jays’ recent hot streak, how sustainable the improved play is, the team’s excellent pitching during the stretch, and more.

Sportsnet

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